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FAQ
  • What kinds of safes do you sell?
    We sell many styles and sizes of personal and commercial safe, many of which are on display in our showroom. Whether you're looking for a small bedroom safe, a large business safe, a night deposit box, or secure gun safe, we have just what you're looking for.
  • I'm interested in learning more about buying a safe; how does it work?
    We are happy to take you on a tour through our showroom! Choosing a safe depends on many factors: + What size safe will work for your needs + Will fire arms be secured in the safe + What fire rating works for you + Do you need a specific insurance rating + What kind of lock do you prefer We offer financing and we deliver, plus every safe comes with a warranty. Once it's yours, we offer support like repair, removal, and emergency entry. Stop in today to start your safe search!
  • What brand of safes do you sell?
    We are a Liberty Safe Authorized Dealer! Anything you see online can be purchased in store and delivered to your home!
  • Is safe delivery included in the price of a safe?
    Delivery is not included in the price.  We work with multiple moving companies and deliver safes ourselves, but first we gather information about the delivery to establish a fair price.  Details like address, where in the building the safe will go, how many stairs, and type of flooring will all be taken into consideration. 
  • Do you run any safe sales?
    Liberty Safe is constantly running promotions on different safes and we honor any sale price that is currently on libertysafe.com.  Liberty Safe also has rebate programs throughout the year and always has a rebate program for military/police/firefighters/EMS.  Check out libertysafe.com to see what special offers are available!
  • Who knows the combination to my safe?
    Although we sell safes and change hundreds of safe combinations, we do not keep any safe combinations on file at Bonded Lock.  That being said, the manufacturer of your safe likely does have the combination or recovery code on record under your safe’s serial number.  Liberty safe has an online form you can complete if you do not wish them to retain your combo. 
  • Can I trade in an old safe?
    At this time we only sell brand new safes, so we do not take trade in safes or used safes.
  • Do I need a dehumidifier for my safe?
    Most likely yes.  If your safe is in any area with humidity or temperature fluctuation it is imperative you have a dehumidifier to prevent rust and corrosion.  We carry many different dehumidifier options in our showroom. Find more information about humidifiers by clicking here.
  • What is your service area?
    Bonded Lock serves the Bemidji and Park Rapids communities, with remote services from Erskine to Brainerd. Check out our service map here.
  • What are your service hours?
    While our shop is open from 8:30a - 5:00p daily, the Bonded Lock team is ready to answer your emergency call 24 hours per day, 7 days per week.
  • What kinds of installation do you do?
    We install the following: + Door hardware + Access control systems + Car locks + Car ignition + Car trunk lock + Safe delivery + Mailboxes + Security systems + Surveillance systems + Fire monitoring systems
  • I’ve lost my car keys, now what?
    We replace lost car keys every day.  In order to get a replacement key you will need a valid driver's license, proof of ownership (preferably the vehicle title), and a few more details about the car such as license plate number and color.  With that information call us at (218) 751-8084.
  • Can I just pick up my new car key at your store?
    Sometimes. Nearly all cars now have a transponder chip in the key.  This needs to be programmed to the car before it will start.  Most of the time this requires one of our technicians to be at the vehicle to connect diagnostic equipment to program the key.  Sometimes, however, the customer is able to onboard program the key without diagnostic equipment.  Our technician will be able to advise you of costs and procedure after knowing the year, make, and model of the vehicle.
  • If my keys are locked in the car, will the opening procedure cause damage?
    No, our technicians are highly trained and most of the time we unlock the car without using door or window tools.  If our technician has concerns about vehicle damage, we can create a key to open the door instead of risking damage. 
  • Do you install after-market auto-start?
    We do not install auto-start systems, but can recommend other local vendors for that service.  We do sell and program OEM remotes, many of which include auto start.
  • Can you bill my insurance company?
    If your insurance company covers locksmith services you can submit the receipt to them for reimbursement, but we do not directly bill any insurance companies.
  • I want all my doors in the house to open with one key. Is this possible?
    With new locks - absolutely! With existing locks - sometimes. If your locks are made by different brands or are of different types, it may not be possible.  You can test by inserting the desired key into the lock to be changed, if it goes in all the way then there is a very good chance we can match the existing lock. 
  • When should I rekey my locks?
    Rekeying should be done if you move into a new location or if all keys for a lock cannot be accounted for.  High-security locks are a good option to limit the need of rekeying because they use secured keyways that eliminate unauthorized duplication of keys.
  • Will you copy a key that says “Do Not Duplicate” ?
    Usually yes, however, we complete an authorization form and take a copy of your drivers license.  If the key is restricted, patented, or high security then we can only make duplicates for people that are listed on the signature card for that key.  Because “do not duplicate” is not legally binding, we recommend customers use patented keys that cannot be duplicated by unauthorized individuals. 
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